We offer all necessary cleaning supplies for free . If you need a specific product, please provide it. We don’t carry step stools, toilet bowl brushes, or industrial mops for sanitation reasons. Our cleaning tools include Swiffer mops, Clorox wipes, etc.
Customers can cancel or reschedule without a fee if it’s done outside of 24 hours from the booking time. Within 24 hours, a fee of $50.00 applies for rescheduling or cancellation. If canceled on the same day, a 50% cancellation fee is charged. If the cleaner arrives for the scheduled clean and no prior authorization was made, the full cleaning fee applies. Rescheduling or canceling an appointment is carried out by phone call, email, app.
Absolutely! You can request the same cleaner or ask for a new one. Please specify your preference in the comments box. For recurring cleans, we typically assign the same cleaner unless specified otherwise.
Our standard bedroom cleaning covers the selected number of bedrooms, 1 bathroom, kitchen, and living room. Our professional cleaners perform dusting and surface cleaning in all rooms, clean the exterior of appliances, bathrooms, and kitchens, sweep and mop floors, vacuum carpets and rugs, make beds, empty garbage, and lightly dust horizontal surfaces like counters and tables.
Certainly! You can book our Hourly Service (Custom Clean) package, allowing you to hire cleaners by the hour. Specify your cleaning preferences in the Special Instructions section.
